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PDX Restoration

  • Restoration
  • Portland, OR
  • 11 pages built

A Portland water damage restoration company losing emergency calls at exactly the moment homeowners panicked. Flooding is a middle-of-the-night, phone-in-hand emergency, and almost nothing on the old site was built for that moment.

PDX Restoration website homepage built by Sites Delight Creatives Restoration Sticky Call · 2-Tap Booking
Owner's Words

From "is this legit?" to "they're on the way in 60 minutes".

The Challenge

What Was Costing Calls

  1. The emergency number was buried in the footer with no sticky call button on mobile, which is where roughly three quarters of flood calls come from.
  2. Zero insurance trust. There was no "we bill insurance directly" messaging, so customers assumed they would be left to fight the claim alone.
  3. No service area proof. The site ranked for Portland only and missed Beaverton, Hillsboro and Lake Oswego searches entirely.

Our Solution

What We Built and Ran

Every change below maps to one of the problems above. Nothing was added because it looked good in a mockup.

2-tap Sticky Call System

An orange sticky header plus a floating call bar on mobile, visible across 100% of scroll depth. Built so panic becomes a phone call in two taps.

Six Service Area Pages

Portland, Beaverton, Milwaukie, Hillsboro, Sellwood and Lake Oswego, each with its own flood risk notes, response times and local proof.

Insurance Direct Billing

Above-the-fold messaging with IICRC certified, bills insurance directly, and licensed and bonded trust badges.

Before and after Proof Wall

A real job gallery covering water extraction, dry-out timelines and mould prevention steps.

Results

What Changed

We report honestly. Where we have hard numbers we show them, and where the gain is qualitative we say so rather than inventing a percentage.

1.2s
Mobile LCP after launch, down from 4.8s. Critical for emergency bounce rate.
5 sec
Time for the hero to answer the three questions every panicked homeowner asks: what, where, how fast.
6x
Service area footprint expansion across the Portland metro.

Technologies Used

The Stack

  • WordPress
  • Elementor
  • Google Business Profile
  • Google Analytics
  • Google Search Console
  • RankMath
  • Lead Automation

In Their Words

What PDX Restoration Said

The site finally sounds like what we actually do. People call already knowing we bill their insurance directly, so the conversation starts halfway down the road instead of at the beginning.

Reuben FedererPDX Restoration

Your Turn

Ready to Become Our Next Success Story?

We'll map this exact playbook to your trade and your service area in a free 30-minute call. No pitch, just the teardown for your city.